Your Passion, Delivered. Find answers to your questions about representing your country with pride.

Welcome to World of Sportswear (The Jersey Nations). Born in Berkeley and built for the globe, we bridge the distance between elite performance and personal pride. This FAQ is designed to help you navigate your journey with us—from selecting your gear to tracking its global dispatch. If you don’t find your answer here, our team is always ready to assist.

🎯 About Our Products & Mission

Q1: What kind of products do you offer?
We specialize in premium sports apparel, with a core focus on jerseys and custom gear that lets you “Rep Your Country.” Our collections include both standard sportswear and our exclusive “Heritage” custom line, where meticulous personalization tells your unique story. Every stitch is crafted for performance on the court, ice, or street.
Q2: Who is your typical customer?
Our global community is diverse! We serve athletes, fans, and passionate individuals worldwide who see their gear as an extension of their identity and pride. Whether you’re gearing up for a tournament, showing support for your national team, or seeking high-quality, personalized apparel, you belong here.

🌍 Shipping & Delivery

Q3: Where do you ship from, and where do you deliver?
All orders are hand-packed with pride at our headquarters in Berkeley, California, USA. We ship worldwide to connect our global community. Please note that delivery to some remote or inaccessible areas may have exceptions.
Q4: What are my shipping options and costs?
We offer two performance-driven shipping methods to match your hustle:

🚚 FAST & TRACKED (Standard Shipping): $12.95 flat rate. Handled by DHL or FedEx. Delivery typically occurs within 10-15 business days after dispatch. Ideal when you need speed and reliable, step-by-step tracking.

📦 FREE & ECONOMICAL (Free Shipping): Free on all orders over $50. Handled by EMS. Delivery typically occurs within 15-25 business days after dispatch. Perfect for planning ahead without shipping costs.
Q5: How long does order processing take?
After you click “Shop Now,” our team springs into action. Order processing takes 1-2 business days. For custom or Heritage line items, this time is used to apply your unique personalization with meticulous detail.
Q6: How can I track my order?
Once your order is dispatched, you will receive a real-time tracking link via email. You can follow your gear’s journey from our Berkeley hub right to your doorstep.

💳 Payments & Pricing

Q7: What payment methods do you accept?
We accept all major payment methods to ensure a seamless checkout: Visa, MasterCard, JCB, and PayPal. All transactions are secure.
Q8: Are the prices on the website final?
All product prices are listed in USD. The final checkout amount will include the product price plus any applicable shipping fees (unless you qualify for free shipping on orders over $50). There are no hidden fees.

↩️ Returns, Exchanges & Quality Promise

Q9: What is your return policy?
Your confidence in our gear is paramount. Our Satisfaction Guarantee allows for returns within 15 days from the date of delivery. To be eligible, items must be in their original, unworn condition with all tags attached.
Q10: How do I start a return or exchange?
The process is seamless. Please contact our dedicated customer service team at [email protected] within the 15-day window. Provide your order details and reason for the return, and our team will guide you through the next steps.
Q11: What if my item has a quality issue?
We stand behind every stitch. If your gear does not meet our high standards for quality, fit, or pride of representation, please contact us immediately. We are committed to making it right, in line with our Quality Promise.

🔒 Account & Order Management

Q12: How do I check my order status or update my information?
You will receive regular email updates about your order. For any changes to your shipping address or contact information, please email us at [email protected] as soon as possible, preferably before your order enters the packing phase.
Note on Delivery Times: All delivery timeframes are estimates in business days (excluding weekends and public holidays) and commence after the order dispatch date. Delays due to customs processing are beyond our control but are rare.

Still Have Questions?

We’re here to help you represent your story with pride. Reach out to our passionate team:

📧 Email: [email protected]

📍 Our Home: World of Sportswear (The Jersey Nations) | 1532 Milvia Street, Berkeley, US 94709

Ready to Represent? Explore our collections and shop now.

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